Year: 2023

My phone’s been buzzing off the hook in the past week as dealers are almost single-mindedly asking the same question: Where’s the used vehicle market

Every dealer would agree that you make your money when you buy a used vehicle. That’s why appraisals are so critically important. The appraisal establishes

I’ve had a version of the following conversation with dealers in recent weeks. The conversation typically arrives after I’ve shared why dealers should be treating

I’ve been in multiple conversations with economists and data scientists at Cox Automotive, as well as members of the Chicago Federal Reserve Bank, that have

As I’ve been helping dealers reckon with the vehicles they purchased at the top of the market and failed to retail in recent weeks, I’ve

It’s fair to say that there’s often a gap between the way a used vehicle manager manages a used vehicle department and the way a

Heading into NADA, I wondered how dealers would respond when they saw their used vehicle pricing presented to them through the investment-based lens that ProfitTime

Several themes emerged in conversations with dealers at NADA that suggest future strain on their factory partner relationships. Beyond the OEM efforts to push dealers

Not so long ago, some observers questioned whether dealers would want to sell and support the rise of electric vehicles (EVs) given their long-standing history

I’ll be taking home a new term that I learned in the first of my two workshops here at NADA—“learning journey.” It came from a