Category: Dale Pollak Blog

If memory serves, I first heard the term “profit coma” from dealer Brian Benstock of Paragon Honda during a podcast more than a year ago.

In my most recent post, I shared how dealers, and used vehicle managers in particular, get antsy about meeting their sales volume targets near the

Let’s see if the following scenario sounds familiar: In the final days of a month, a used vehicle manager gets worried about meeting their monthly

If there’s one thing that might define of how this year’s spring compares to prior years, it might be that everything’s arriving sooner than expected.

My phone’s been buzzing off the hook in the past week as dealers are almost single-mindedly asking the same question: Where’s the used vehicle market

Every dealer would agree that you make your money when you buy a used vehicle. That’s why appraisals are so critically important. The appraisal establishes

I’ve had a version of the following conversation with dealers in recent weeks. The conversation typically arrives after I’ve shared why dealers should be treating

I’ve been in multiple conversations with economists and data scientists at Cox Automotive, as well as members of the Chicago Federal Reserve Bank, that have

As I’ve been helping dealers reckon with the vehicles they purchased at the top of the market and failed to retail in recent weeks, I’ve

It’s fair to say that there’s often a gap between the way a used vehicle manager manages a used vehicle department and the way a